Description of the Job Offer



At we’re rethinking
retail. Through digital innovation and unique store experiences, we’re serving
our consumers with the world’s best sports, premium and luxury brands globally.
As a leader in the industry, we’re elevating the retail experience for our consumers
through our collection of established brands, including Sports Direct,
FLANNELS, USC, Frasers, and GAME.


We are seeking a
talented and bilingual NOC Analyst to join our Network Operations Center (NOC)
team. As a NOC Analyst, you will play a critical role in monitoring,
troubleshooting, and ensuring the smooth operation of our network
infrastructure. The ideal candidate will speak both English and Spanish
and possess strong technical skills, analytical thinking, and excellent
communication abilities.

The role

  • Network
  • Incident
  • Bilingual
  • Maintain accurate
    and up-to-date documentation for network configurations and procedures.
  • Escalate issues
    to senior team members or other departments when necessary.
  • Provide technical
    support on a range of network hardware, predominantly Cisco.
  • Working with
    network team for troubleshooting to isolate and diagnose common network
  • Provide remote
    support to Field Engineers working on faults.


  • Bachelor's Degree
    in Information Technology, Computer Science, or a related field (or equivalent
    work experience).
  • Proven experience
    as a NOC Analyst or in a similar network support role.
  • Familiarity with
    network monitoring tools and troubleshooting methodologies.
  • Understanding of
    fibre and copper cabling, constraints, technologies, grades, distances,
  • Troubleshooting
    WAN connection types including xDSL, FTTC, FTTP, and Ethernet.
  • Troubleshooting
    Wireless WAN connection types including Cellular, Wi-Max, Satellite.
  • Fluency in both
    English and Spanish is essential.
  • Ability to
    communicate technical concepts effectively in both languages.
  • Relevant
    certifications such as CCNA, CompTIA Network+ are a plus.
  • Equivalent
    demonstrable experience and working towards certifications acceptable.
  • Strong analytical
    and problem-solving skills.
  • Excellent
    communication and interpersonal skills.


  • 3 days of teleworking
  • Gross salary between 2500 and 3000 
  • 100 euros of net expenses
  • 6 Days off for overtime per year
  • 6,50 of meal voucher
  • Smartphone
  • Pension insurance

Contact details for applications

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Published by VIPTJ-Aggregator. Originally found at: URL of the original publication

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