Customer Service (German Speaker)

Description of the Job Offer

Summary

We are seeking a multilingual Customer Service professional who has excellent communication skills and an aptitude for problem-solving in a fast-paced environment.

Client Details

This organisation is a global leader in the Life Science industry. It prides itself on producing innovative solutions that contribute to the health sector, servicing clients worldwide from its base in Haasrode.

Description

  • Handle incoming customer enquiries promptly and professionally.
  • Provide product information and support to customers.
  • Identify and resolve customer complaints by proposing effective solutions.
  • Work closely with the sales team to ensure customer satisfaction.
  • Track and follow up on customer orders to ensure timely delivery.
  • Manage and update customer records in the company database.
  • Provide feedback on customer service trends and potential issues.
  • Participate in regular team meetings and training sessions.

Profile

A successful Customer Service Specialist (DACH) should have:

  • A university degree or equivalent qualification.
  • Fluency in German and English; additional languages are a plus.
  • Proficiency in Microsoft Office Suite and CRM systems.
  • Strong problem-solving and communication skills.
  • A customer-centric approach and a positive attitude.

Job Offer

  • A competitive salary with extra-legal legal benefits (meal vouchers, eco vouchers, insurance, bonuses, net allowances, pension plan and 32 vacation days).
  • An inclusive and supportive company culture.
  • Opportunities for personal and professional development in the Life Science industry.
  • Being part of a multicultural team in Haasrode.

We look forward to welcoming our new team member. Apply today and start your exciting journey in the Life Science industry with us!

Country
Belgium
City
Louvain
Function
Achat / Vente, Support vente / administration
Requirements

Contact details for applications

You need a free applicant account to be able to apply for this job offer from our web app. Click here to create your applicant account or login with your existing applicant account. Alternatively, you can apply by following the link below
Published by VIPTJ-Aggregator. Originally found at: URL of the original publication

More job offers like this one

By Category:

By Tags:

<- Back to Job Offers Search Page