Description de l'offre d'emploi
Sommaire
Bedrijfsomschrijving
At SportsDirect.com we’re rethinking
retail. Through digital innovation and unique store experiences, we’re serving
our consumers with the world’s best sports, premium and luxury brands globally.
As a leader in the industry, we’re elevating the retail experience for our consumers
through our collection of established brands, including Sports Direct,
FLANNELS, USC, Frasers, and GAME.
Functieomschrijving
We are seeking a
talented and bilingual NOC Analyst to join our Network Operations Center (NOC)
team. As a NOC Analyst, you will play a critical role in monitoring,
troubleshooting, and ensuring the smooth operation of our network
infrastructure. The ideal candidate will speak both English and Spanish
and possess strong technical skills, analytical thinking, and excellent
communication abilities.
The role
involves;
- Network
Monitoring: - Incident
Response:. - Bilingual
Support: - Maintain accurate
and up-to-date documentation for network configurations and procedures. - Escalate issues
to senior team members or other departments when necessary. - Provide technical
support on a range of network hardware, predominantly Cisco. - Working with
network team for troubleshooting to isolate and diagnose common network
problems. - Provide remote
support to Field Engineers working on faults.
Functie-eisen
- Bachelor's Degree
in Information Technology, Computer Science, or a related field (or equivalent
work experience). - Proven experience
as a NOC Analyst or in a similar network support role. - Familiarity with
network monitoring tools and troubleshooting methodologies. - Understanding of
fibre and copper cabling, constraints, technologies, grades, distances,
applications. - Troubleshooting
WAN connection types including xDSL, FTTC, FTTP, and Ethernet. - Troubleshooting
Wireless WAN connection types including Cellular, Wi-Max, Satellite. - Fluency in both
English and Spanish is essential. - Ability to
communicate technical concepts effectively in both languages. - Relevant
certifications such as CCNA, CompTIA Network+ are a plus. - Equivalent
demonstrable experience and working towards certifications acceptable. - Strong analytical
and problem-solving skills. - Excellent
communication and interpersonal skills.
Arbeidsvoorwaarden
- 3 days of teleworking
- Gross salary between 2500 and 3000
- 100 euros of net expenses
- 6 Days off for overtime per year
- 6,50 of meal voucher
- Smartphone
- Pension insurance
Pays
BelgiqueVille
NivellesFonction
AutreExigences
Coordonnées des candidatures
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