IT Support Specialist (Part-Time, On-Site in Brussels)

Descripción de la oferta de trabajo

Resumen

Description:

Join a leading European industrial lobby group located in the heart of Brussels. This organization plays a key role in shaping industrial policy across Europe and offers a dynamic, multicultural work environment. You'll be part of an international team committed to innovation, collaboration, and impact.

?? Your Mission

As a Part-Time IT Helpdesk Support Specialist, you'll be the go-to person for resolving technical issues and ensuring smooth IT operations. You'll support users across the organization, providing timely and effective solutions both remotely and on-site.

??? Your Responsibilities

  • Respond to IT support requests via ticketing system, phone, or MS Teams
  • Assess and prioritize incoming issues based on urgency
  • Troubleshoot and resolve common PC/laptop problems (network, printing, Wi-Fi, A/V, etc.)
  • Escalate complex cases to senior IT staff when needed
  • Provide hands-on support on-site in Brussels

Profil

  • 1-2 years of experience in IT support or helpdesk roles
  • Strong knowledge of Windows 11 and Microsoft Office 365 (especially MS Teams)
  • Excellent troubleshooting skills and ability to work independently
  • Clear communicator with a customer-first mindset
  • Fast learner with attention to detail
  • Fluent in English (additional European languages are a plus)
  • Experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow) is a plus

Offre

  • Interim contract (3-6 months) with the possibility of a permanent full-time role
  • Flexible part-time schedule (approx. 20-24 hours/week), ideally weekday mornings or afternoons
  • A salary of 3000-3800€ gross on a full time equivalent
  • Centrally located office in Brussels, easily accessible by public transport
  • Opportunity to work in a high-impact, international environment

Entreprise

Our client is located in Brussels.

País
Bélgica
Ciudad
Función
IT / Internet
Requisitos

Datos de contacto para solicitudes

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