Customer Service GE/EN/FR

Description of the Job Offer

Summary

    An international, dynamic and innovative company

    Be part of a great team of passionate colleagues & support international clients

Client Details

Our client is a market leading company located in the province of Hainaut.

Description

As Customer Service Representative you will:

  • Receive and process sales orders from your customers or sales representatives
  • Follow up of the order up until delivery in SAP
  • Proactive problem solving: handle logistical issues as they occur, in close collaboration with logistics and transport partners
  • Manage Logistical and financial Administration: initiate returns, manage back orders and ensure a correct follow up of orders, issue credit and debit notes and follow up on payments.
  • Work closely together with internal stakeholders such as sales, finance, logistics, etc.

Profile

The ideal Customer Service Representative:

  • Very strong knowledge of French, German and English is a must. any other EU language is a big asset.
  • Proven knowledge of SAP and good command of Excel is a big plus.
  • At least 2-5 years of relevant experience in order management and customer service is a must.
  • Strong communication skills and client oriented attitude
  • High will to deliver qualitative customer service, always seeking for ways to improve customer satisfaction with commercial mindset
  • Proactive and self-starter attitude
  • Very strong teamspirit and flexible, openminded personality to fit an international, multicultural team

Job Offer

As Customer Service Representative you will become part of a dynamic, openminded and passionate team of international colleagues.

Next to being part of a dynamic, growing and healthy company, you will receive a nice salary package with fringe benefits.

Country
Belgium
City
Function
Consultance / Conseil
Requirements

Contact details for applications

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Published by VIPTJ-Aggregator. Originally found at: URL of the original publication


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